What are the technical requirements for storing personal data as a company in European Union?

Short answer: The EU does not give a single, prescriptive “tech checklist.” Under the GDPR you must implement appropriate technical and organizational measures proportional to the risks to people. Below is a practical, controller/processor-ready set of requirements and controls mapped to GDPR expectations. This is general guidance, not legal advice.

Core legal pillars to design against

  • Principles (GDPR Art. 5): lawfulness, fairness, transparency; purpose limitation; data minimization; accuracy; storage limitation; integrity and confidentiality; accountability.
  • Lawful basis (Art. 6) and, if applicable, special-category data conditions (Art. 9) and criminal-offence data (Art. 10).
  • Privacy by design and by default (Art. 25).
  • Security of processing (Art. 32): risk-based technical and organizational measures.
  • Records of processing (Art. 30) and vendor contracts (Art. 28).
  • DPIA for high-risk processing (Art. 35).
  • Breach notification (Arts. 33–34).
  • International transfers (Chapter V).
  • Data subject rights enablement (Arts. 12–22).
  • DPO if required (Arts. 37–39).

Technical and security measures commonly expected under Art. 32

  • Data inventory and classification

    • Maintain a data map of systems, data types, locations, purposes, retention, and recipients (feeds your ROPA).
    • Classify personal data (including special categories) and tag records for retention/deletion.
  • Access control and identity security

    • Least-privilege, role-based access; formal access provisioning and periodic reviews.
    • Strong authentication (MFA) for admins and remote access; conditional access; session timeouts.
    • Segregate duties and separate production from test; no live personal data in test unless strictly necessary and protected.
  • Encryption and key management

    • Encrypt personal data in transit (TLS 1.2+ with modern ciphers) and at rest (e.g., AES-256).
    • Manage keys securely (HSM or managed KMS), rotate keys, segregate keys from data, restrict key access to EU personnel if used as a transfer safeguard.
    • Consider field-level encryption or tokenization for high-risk data.
  • Pseudonymization and minimization

    • Use robust pseudonymization for analytics or internal sharing; keep re-identification keys separately, with strict access controls.
    • Collect and store only what is necessary; turn off non-essential logging that captures personal data.
  • Application and SDLC security

    • Secure coding standards, code review, SCA and SAST/DAST; fix critical vulnerabilities promptly.
    • Threat modeling and privacy-by-design reviews for new features; document residual risks.
    • Protect APIs with authentication, authorization, and rate limiting; validate inputs; prevent injection and IDOR.
  • Infrastructure and endpoint security

    • Harden servers, patch OS and applications on defined SLAs; minimize attack surface.
    • Network security: segmentation, firewalls/WAF, least-privilege outbound, secure bastions.
    • EDR/antimalware on endpoints and servers; device encryption; mobile device management for BYOD.
  • Logging, monitoring, and auditability

    • Centralize security logs; protect integrity and restrict access; keep audit trails for access to personal data.
    • Detect and alert on suspicious access, exfiltration, and privilege changes.
    • Time-synchronize logs and retain them per policy (and proportional to risk).
  • Backups, availability, and integrity

    • Regular, encrypted backups; test restores; protect backups as strictly as production.
    • Anti-tamper controls, checksums, and database integrity constraints.
    • Business continuity and disaster recovery plans with RPO/RTO; test regularly.
  • Retention and secure disposal

    • Implement data retention schedules aligned with purposes and legal obligations.
    • Automate deletion/anonymization at end-of-need; cover primary, replicas, analytics stores, caches, and backups (with documented deletion windows).
    • Use verifiable, secure wipe methods for media disposal.
  • Data subject rights enablement

    • Ability to find, export, rectify, restrict, and delete data per data subject within one month.
    • Export in a structured, commonly used, machine-readable format (e.g., JSON/CSV).
    • Identity verification process, rate limiting, and secure delivery channels.
  • Incident response and breach notification

    • Written IR plan: triage, containment, forensics, communication, lessons learned.
    • Assess personal data breach impact and notify the supervisory authority within 72 hours if required; notify affected individuals if high risk.
    • Keep a breach register.
  • Vendor and cloud management (Art. 28)

    • Data Processing Agreements with processors, including confidentiality, TOMs, subprocessor approval, assistance with rights and breaches, deletion/return on termination, and audit rights.
    • Due diligence: security posture, certifications (e.g., ISO 27001/27701), penetration tests, location of processing and support.
    • Ongoing oversight and documented risk assessments.

International data transfers (Chapter V)

  • No general EU data-localization rule, but transfers outside the EEA require safeguards.
  • Use an adequacy decision where available (e.g., EU–US Data Privacy Framework for certified US recipients), or Standard Contractual Clauses/BCRs plus a Transfer Impact Assessment.
  • Implement supplementary measures when needed, such as strong encryption with EEA-only key control, minimization, and access transparency. Monitor legal developments and EDPB guidance.

Special categories and children’s data

  • If processing special-category data (health, biometrics, etc.), apply stricter access, stronger encryption, and explicit lawful bases (Art. 9).
  • For children, verify age and obtain/verify parental consent where required; member-state ages vary (13–16).

Organizational measures that support the tech controls

  • Appoint a DPO if your processing triggers Art. 37 criteria; otherwise designate a privacy lead.
  • Maintain ROPA (Art. 30), policies (security, retention, access control, incident response), training, and regular risk assessments/DPIAs for high-risk processing.
  • If you are outside the EU but target EU residents, appoint an EU representative (Art. 27).

Standards and helpful frameworks

  • ISO/IEC 27001 for ISMS; ISO/IEC 27701 for privacy extensions.
  • ENISA security recommendations; CIS Controls v8 mapped to GDPR; OWASP ASVS for app security.
  • Industry codes of conduct or certifications (where applicable) can help demonstrate accountability.

Common pitfalls to avoid

  • Backups and logs retaining personal data beyond stated retention.
  • Using production personal data in test without equivalent protections.
  • Over-broad admin access and lack of access reviews.
  • Collecting more data than needed or keeping it “just in case.”
  • Relying on a DPA alone without verifying a processor’s actual controls.

Quick starter checklist

  • Map your data and systems; create ROPA entries.
  • Set lawful bases and retention periods per data set; implement deletion jobs.
  • Enforce MFA, RBAC, encryption in transit/at rest, patching SLAs, and centralized logging.
  • Build DSR tooling and workflows; test with a mock request.
  • Draft and test an incident response plan; set 72-hour breach assessment workflow.
  • Sign Art. 28 DPAs with vendors; complete TIAs for any international transfers.
  • Run a DPIA for any high-risk processing; document privacy-by-design decisions.

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